How could Mexico implement its flagship conditional cash transfer program—Oportunidades, now Prospera—more effectively to help indigenous populations break the transmission of intergenerational poverty? To better serve indigenous populations, Oportunidades needed to overcome the cultural and communication barriers between the program implementers and its indigenous beneficiaries.
How can a developing country provide free basic health care to poor pregnant mothers and children? How can it expand such a program to provide more comprehensive services to a wider group of beneficiaries? This case study analyzes the “silent revolution” that changed the organizational culture of the health system in Argentina in a way that improved health outcomes, improving the lives of millions of people.