Delivery Case Study Training

Delivery case study trainings enable participants to document and share how practitioners address delivery challenges by applying a set of common guidelines co-created with GDI partners. Trainings are delivered through a blended learning program that combines a self-paced Massive Open Online Course (MOOC) and face-to-face workshops.

Delivery case study trainings provide practitioners with a simple, practical methodology to capture implementation knowledge from development operations. They give practitioners access to insights and specific strategies that others have used to confront delivery challenges. Delivery case studies are prepared according to common guidelines and principles, and organized around a taxonomy of 50+ delivery challenges that practitioners may face. Once completed, they are published in GDI’s Global Delivery Library, informing the work of development practitioners worldwide. 

Delivery case study trainings are delivered in two formats: self-moderated online learning through a Massive Open Online Course (MOOC) available on the World Bank’s Open Learning Campus (OLC), and face-to-face workshops delivered in collaboration with GDI partners. Both formats can be combined into a blended approach when needed.

The MOOC, developed in collaboration with Princeton University’s Innovations for Successful Societies (ISS) program, offers an orientation to the research, writing, and ethics of this type of interview-based delivery case study. Open and free to participants across the globe, the MOOC provides participants with the basic tools and conceptual framework to write a delivery case study. Subsequently, case writers can put this training into practice when producing their own cases. To enroll, please click here.

Face-to face workshops build on the foundational knowledge gained through the MOOC, providing in-depth coaching and support in building case study outlines and preparing for field-based interviews. To date, workshops have been delivered to the Ministry of Finance of the People’s Republic of China, the Brookings Institution (Millions Learning Program), the MasterCard Foundation, the Korean Development Institute (KDIS), and the Instituto Tecnológico y de Estudios Superiores de Monterrey. Please contact the GDI Secretariat for more information.